The following TS goals are aligned with Quest 2028 themes and the corresponding core strategies list the related projects and initiatives.
Goal: IT Infrastructure Optimization
Ensure a scalable, secure and adaptable IT infrastructure to enable institutional excellence and meets the evolving needs of the VCU community.
Quest Themes: OPPORTUNITY DRIVES EXCELLENCE, STUDENT SUCCESS, RESEARCH AND INNOVATION
Core Strategies:
IT Risk Reduction
Enhance operational resilience and security posture of IT through risk management practices and projects.
Projects/Initiatives:
External Risk Assessment for Applications
Vulnerability Backlog Triage
Application Audit and Rationalization Strategy
Housed Server Decommissioning Project
Cloud Strategy and Service Migration
Develop and implement VCU cloud strategy to guide and transition technology that has been identified as transitioning from a traditional on-premise computing model to one employing cloud technology.
Projects/Initiatives:
Cloud Strategy and Roadmap Development
Cloud Based Telecommunications Services (Contact Center as a Service)
EMS Replacement Project
Cloud migration of other vendor managed applications
IT & Security Infrastructure Enhancements
Ensure IT network, cybersecurity, application, server and data infrastructure is up to date, in compliance, etc. to enable core IT service delivery to VCU community.
Projects/Initiatives:
Certificate Monitoring Improvements
Authentication Consolidation Initiative
Data Protection Capacity Project
Research and High Performance Computing Infrastructure Support
Wireless Access Point Replacement Project
Card Reader Upgrade Project
Campus IT Infrastructure Expansion
Expand campus technology infrastructure to meet demands of new buildings and other areas of campus expansion.
Projects/Initiatives:
CoStar Center for Arts & Innovation Building Projects (various)
Athletics Village Projects (various)
Space Utilization Initiative
Goal: Tech Enhanced Learning
Be a leader and partner in advancing tech-enhanced learning to support student success, meeting the needs of students, faculty, and staff at the university.
Support instruction with the continued expansion of instructional and learning systems and classroom technology infrastructure to provide a streamlined, user friendly experience to support hybrid learning.
Projects/Initiatives:
Classroom Technology Innovations and Upgrades
Faculty Technology Engagement
LTI Initiative
Student Focused Tech
Deliver an intuitive and reliable technology ecosystem that ensures easy access to academic resources and simplifies the navigation of available IT services.
Projects/Initiatives:
Career Audit App Expansion
VCU Mobile App expansion
TS Website Redesign
Access to Tech Initiative
SEMSS and Office of the Provost
Continued support of high priority technology projects and learning initiatives in partnership with Strategic Enrollment Management & Student Success, Office of the Provost.
Projects/Initiatives:
LEDstudio and CTLE Partnerships
Academic Success Council
Global Education Application
Sunapsis Replacement Initiative
Goal: Promoting Future Tech
Addressing today's realities and preparing for the future through embracing change and finding new opportunities for innovation.
Quest Themes: OPPORTUNITY DRIVES EXCELLENCE, RESEARCH AND INNOVATION, STUDENT SUCCESS
Core Strategies:
Digital Campus of Tomorrow
Continue to enable core VCU services to be accessed, managed and utilized via mobile devices. Continued digital transformation, making things accessible from the device.
Projects/Initiatives:
Mobile ID Technology Utilization
myVCU Expansion/Updates
Data Management and Analytics
Focus on key data management capabilities such as advancing data analytics and business intelligence, implementing infrastructure improvements and driving data quality and governance to support VCU’s aspirations as a preeminent urban public research university.
Projects/Initiatives:
Roadmap for data delivery post-Banner ODS
Collaboration with IRDS on data governance
HelioCampus Cloud based data warehousing strategy & implementation
AI at VCU
Advise campus leadership and the wider community on how VCU can navigate responsible technological development and integration of Artificial Intelligence technology.
Projects/Initiatives:
AI Governance
AI Community Group
AI Literacy Initiative
AI Bot Expansion
AI Tool Portfolio Expansion and Marketing Plan
Goal: Engaging the IT Workforce of Tomorrow
Foster an engaged and empowered IT workforce to support career satisfaction and increase institutional excellence.
Supporting IT Career Community and Mentorship Program
Student Engagement
Engage, connect and partner with VCU students in professional development, employment, and mentorship opportunities that provide meaningful and real-world experiences.
Projects/Initiatives:
STAC
Student Engagement Strategy
Expansion of Student Internship Program
Student Worker Employment Pipeline
Goal: Enhance Service Delivery
Improve the delivery of services by implementing best practices and service enhancements to ensure IT services meet the needs of VCU.
Quest Themes: OPPORTUNITY DRIVES EXCELLENCE, STUDENT SUCCESS, RESEARCH AND INNOVATION
Core Strategies:
Service Delivery & Support Optimization
Streamline, scale and resource support services and operations to ensure knowledgeable, available, and reliable IT support services continue to be available to faculty, staff and students.
Projects/Initiatives:
Initiative to Support Dual-Employed Faculty/Staff Experience between VCU and VCU Health
Team service metrics and reporting
Reducing Friction Initiative
VCU Events Calendar Project
VCU Search Project
Other team or individual service/support or process improvements
IT Standards, Guidelines and Best Practices
Review, update and implement IT standards, guidelines and best practices to improve services, security, and productivity across VCU.